Shipping Policy
ORDER PROCESSING:
Please allow 2-3 business days to process your order. Expect an email within 2-3 business days to let you know your order is on the way!
STORE PICKUP - [Insert Address]
Orders can be picked up daily, during store hours. An email will be sent as a confirmation of your order, and a text message will be sent when your order is ready for pickup.
LOCAL DELIVERY
When placing your order for local delivery, use this link here and enter your address to ensure you are within our delivery radius. If so, one of our stores will populate. Click into the store, add items to your cart and proceed with the checkout process by entering your delivery address. Local delivery is available for addresses within 1.5 miles of our location. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
When your order is ready for delivery, you will receive a text message with real-time tracking information.
FLAT RATE SHIPPING
Orders are generally shipped within 2-3 business days using Fedex. We ship all perishable orders overnight. We do not ship outside of the United States at this time.
REFUNDS,, RETURNS AND EXCHANGES
In the event that your order arrives damaged in any way, please email us as soon as possible at customerservice@juiepress.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at customerservice@juiepress.com.